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Peace of mind

The VietSmile Peace-of-Mind Guarantee

The biggest worry about dental care abroad is simple: what if something goes wrong once I'm home? Most clinics go quiet the moment you board your flight. We don't. Here's exactly what you're covered for β€” in plain English, in writing, before you travel.

1. Written warranties on every treatment

Confirmed in writing with your personal quote β€” never a vague promise.

TreatmentWarrantyWhat it covers
Premium implants (Straumann / Nobel Biocare)Lifetime*Implant fixture failure
E.max porcelain veneers15 yearsDebonding & chipping under normal use
Zirconia crowns5 yearsCracking & cement failure

*Manufacturer warranty on the implant fixture β€” recognized by dentists worldwide, so the implant itself is backed globally.

2. If something goes wrong after you're home β€” here's exactly what happens

Your care doesn't end at the airport. Three clear steps, and most concerns never require a flight back.

Step 1

Talk to us first β€” free

Message Ellie any time. We arrange a same-week video review with your treating dentist to assess the issue β€” no travel needed to find out what's going on.

Step 2

A local fix, coordinated by us

For minor issues, we help you see a dentist near home and send your full records and X-rays so they can treat you with complete confidence in what was done.

Step 3

Covered work, put right

If a covered warranty issue needs to be redone, KDA redoes it at no clinical charge on return β€” you cover only your travel. And if flying back isn't practical, we coordinate repair with a dentist near you and reimburse the reasonable cost, up to the value of your original treatment. You're never left stranded with the bill.

3. Fair & honest β€” keeping your warranty valid

A few simple, reasonable conditions, exactly as any quality dentist at home would expect:

  • Attend a yearly dental check-up β€” free at KDA whenever you're back in Vietnam, or with your dentist at home
  • Maintain good daily oral hygiene
  • Wear a night guard if we recommend one for teeth-grinding
  • Avoid smoking, which affects implant healing

Not covered: damage from accidents or trauma, untreated teeth-grinding where a guard was advised, and new unrelated medical conditions.

The veneer "love-it" check

With veneers and smile makeovers, you approve the shape and shade at a try-in stage β€” before anything is permanently fixed. You leave happy, or we adjust at no charge. No surprises in the mirror.

One person, all the way through. Because VietSmile is your concierge β€” not just a clinic β€” your contact Ellie stays with you long after you're home. You always have a real person to message. That's the difference between a guarantee on paper and one that actually answers.

See your exact warranty in writing β€” before you book

Your free quote includes the full written warranty for your specific treatment plan. No surprises, no fine print.

Get My Free Quote β†’
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