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The VietSmile Peace-of-Mind Guarantee
The biggest worry about dental care abroad is simple: what if something goes wrong once I'm home? Most clinics go quiet the moment you board your flight. We don't. Here's exactly what you're covered for — in plain English, in writing, before you travel.
1. Written warranties on every treatment
Confirmed in writing with your personal quote — never a vague promise.
| Treatment | Warranty | What it covers |
|---|---|---|
| Premium implants (Straumann / Nobel Biocare) | Up to 35 years* | Implant fixture failure |
| Porcelain veneers | 20 years to lifetime* | Debonding & chipping under normal use |
| Ceramic & zirconia crowns | 5 years to lifetime* | Cracking & cement failure |
*Warranty length depends on the implant brand, veneer or crown material you choose, as published by the clinic; your exact terms are confirmed in writing with your quote.
Check it yourself: the clinic offers an online warranty lookup (in Vietnamese) where you can look up your warranty by name, date of birth and phone number.
2. If something goes wrong after you're home — here's exactly what happens
Your care doesn't end at the airport. Three clear steps, and most concerns never require a flight back.
Talk to us first — free
Message Ellie any time. We arrange a same-week video review with your treating dentist to assess the issue — no travel needed to find out what's going on.
A local fix, coordinated by us
For minor issues, we help you see a dentist near home and send your full records and X-rays so they can treat you with complete confidence in what was done.
Covered work, put right
If a covered warranty issue needs attention, warranty work is carried out at the clinic under KDA's written warranty terms. You can check your warranty using the clinic's online warranty lookup.
3. Fair & honest — keeping your warranty valid
A few simple, reasonable conditions, exactly as any quality dentist at home would expect:
- Attend a yearly dental check-up — free at KDA whenever you're back in Vietnam, or with your dentist at home
- Maintain good daily oral hygiene
- Wear a night guard if we recommend one for teeth-grinding
- Avoid smoking, which affects implant healing
Not covered: damage from accidents or trauma, untreated teeth-grinding where a guard was advised, and new unrelated medical conditions.
The veneer "love-it" check
With veneers and smile makeovers, you approve the shape and shade at a try-in stage — before anything is permanently fixed. You leave happy, or we adjust at no charge. No surprises in the mirror.
See your exact warranty in writing — before you book
Your free quote includes the full written warranty for your specific treatment plan. No surprises, no fine print.
Get My Free Quote →